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OpenAI Academy

Agents and Workflows

Agents and Workflows is a free course from OpenAI Academy, online. It takes about 1.5 hours and ends with a free badge. We rate it intermediate level; the provider doesn't say.

Before you sign up

For office workers who already use ChatGPT and want to hand multi-step work to agents without coding. It's free, about 90 minutes, and focuses on the skills that matter: clear boundaries, context and checking results. The caveats: it's ChatGPT-centric, and it's the third course in OpenAI's sequence, so beginners should start with AI Foundations. For a Microsoft 365 equivalent, see Transform your everyday business processes with agents from Microsoft Learn.

What you'll learn

Free OpenAI Academy course for people ready to direct structured work with AI agents. Covers defining outputs and boundaries, giving agents context, reviewing results, building reusable workflows and keeping human oversight. Pass the assessment with 80% or more to earn a course badge.

More courses on AI agents and agentic AI.

Who it's for

Business professionals, Everyone (no background needed).

Level: intermediate (our rating). Delivery: online, self-paced.

Prerequisites

ChatGPT account. No other prerequisites stated.

Is Agents and Workflows free?

Free. Free; requires a ChatGPT account, no workspace membership.

Certificate: free badge. OpenAI Academy course badge (80%+ on assessment).

Questions people ask

How much does Agents and Workflows cost?

It's free.

How long does Agents and Workflows take?

About 1.5 hours, self-paced.

Is there a certificate for Agents and Workflows?

Yes: free badge. The provider calls it "OpenAI Academy course badge (80%+ on assessment)".

Do I need experience first?

It's an intermediate course (our rating; the provider does not state a level). Prerequisites: ChatGPT account. No other prerequisites stated.

When does Agents and Workflows start?

Start any time.

Alternatives

  • AI Build

    Irish Management Institute (IMI)

    Delivery
    In person, Dublin
    Cost
    €1,995
    Level
    Intermediate
    For
    Managers and leaders, Business professionals
    Duration
    Not stated
    Certificate
    Yes

    Soon Starts in 6 days (19 Oct 2026) · +2 more dates

    IE
    Verified 12 Oct 2026
  • Leading AI Strategy and Execution

    Irish Management Institute (IMI)

    Delivery
    In person, Dublin
    Cost
    €1,495
    Level
    Intermediate
    For
    Managers and leaders, Business professionals
    Duration
    Not stated
    Certificate
    Yes

    Next: 3 Dec 2026 · +3 more dates

    IE
    Verified 12 Oct 2026

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